Last Updated on October, 15, 2025
Grid Gorilla Inc. ("GridGorilla," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mobile application GridGorilla (the "App") on iOS and Android devices.
By using our App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
Information We Collect
Phone Number – required for account creation, login, SMS verification, and optional notifications.
First & Last Name – required to verify identity for cash payouts.
Email Address – used for account communications, analytics, and payouts.
Date of Birth – to ensure all users are 18 or older.
Location Data – we collect your precise latitude and longitude to verify eligibility, detect fraud, and ensure contests comply with regional rules.
Contacts (optional) – if you choose to share your contacts, we use them only to facilitate referral rewards. We do not store or share your contact list for any other purpose.
Game Activity & Device Information – including gameplay history, device model, operating system, and interaction data used for analytics and app improvement.
Session Recordings – we use Smartlook to record anonymized screen interactions to understand how users navigate the app and improve usability. Recordings exclude sensitive personal or payment data.
How We Use Your Information
Create and manage your account.
Verify your eligibility (18+) and identity for prize payouts.
Deliver games, track performance, and process rewards.
Pay out cash prizes via PayPal when you meet the $20 minimum threshold.
Send SMS, push, or email notifications if you opt in.
Operate referral programs using your voluntarily provided contacts.
Detect and prevent fraud or misuse.
Improve, secure, and personalize the App.
Sharing of Information
We do not sell or rent your personal information. We may share information with:
Service Providers – such as analytics, messaging, and payout processors listed above.
Legal & Safety Requirements – if required by law, regulation, or court order, or to protect our rights.
Business Transfers – in connection with a merger, acquisition, or sale of assets.
Data Retention & Deletion
We retain your information while you maintain an active account.
If you request deletion of your account, we will permanently delete your personal data, including your phone number, email, name, birthdate, location, and contacts shared.
Deleted accounts cannot be restored.
Your Rights & Choices
Access and review the information we hold about you.
Opt out of SMS, push, or email notifications at any time.
Delete your account and data at any time through in-app settings or by contacting support.
Residents of California or the European Economic Area may have additional rights to request data export or correction.
Children’s Privacy
GridGorilla is intended for users aged 18 and older. We do not knowingly collect data from minors. If we learn that a minor has created an account, we will delete it immediately.
Third-Party Disclosure
We use trusted third-party tools to operate and improve the App. These providers only receive data necessary for their function and are bound by confidentiality agreements:
Mixpanel – analytics platform used to understand user behavior and app performance.
Smartlook – session recording and analytics to monitor technical performance and improve UX.
OneSignal – manages push notifications and in-app messages.
PayPal – used to process cash payouts to eligible users.
We do not use these services for advertising or tracking across other apps or websites.
Cookies
Our website may use cookies to enhance your browsing experience and collect information about how you interact with our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of the site may not function properly without cookies.
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at support@gridgorilla.com